At HAVIQUE CLOTHES, we strive to ensure that your orders are processed and delivered efficiently. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.

1. Shipping Locations

We currently offer shipping across India. Unfortunately, we do not offer international shipping at this time. Please ensure that your shipping address is within India when placing an order.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
  • Custom Orders: For custom-made or personalized products, processing times may vary. You will be notified of the estimated processing time when placing your order.

3. Shipping Methods and Delivery Time

  • Standard Shipping: Delivery typically takes 5-7 business days, depending on your location within India.
  • Express Shipping: For faster delivery, we offer express shipping options. Delivery typically takes 2-4 business days.
  • Delivery Delays: While we strive to meet the delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistical challenges. In such cases, we will keep you informed of the delay.

4. Shipping Charges

  • Standard Shipping: Shipping charges are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed at checkout.
  • Express Shipping: Additional charges apply for express shipping, which will be calculated and displayed at checkout.
  • Free Shipping: We may offer free shipping on certain orders or promotions. Details of such offers will be clearly mentioned on our website.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress on our website or the courier company’s website.

6. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that the address is incorrect after placing an order, please contact us immediately to update the address.

7. Packaging

We take great care to ensure that your items are packaged securely to prevent damage during transit. However, if your package arrives damaged, please contact us immediately with photos of the damaged packaging and items.

8. Undelivered Packages

If a package is returned to us due to an incorrect address, failure to pick up the package, or any other reason, we will attempt to contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.

9. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the courier. If your package is lost or stolen, please contact the courier directly to file a claim. We will assist you in any way possible during this process.